Clear View Security Return & Exchange Policy
At Clear View Security, we value customer satisfaction and strive to ensure you receive quality products.
Returns & Exchanges (5-Day Policy)
- Customers are allowed to request a return or exchange within 5 days from the date of delivery.
- Items must be in their original condition, unused, and in the original packaging with all accessories included.
Exchange Processing Time
- Once your return is received and inspected, the exchange process will take 1 – 7 business days.
- You will be notified once your replacement item is ready or dispatched.
Conditions for Exchange
- The item must not be damaged due to misuse or mishandling.
- Proof of purchase (receipt or order confirmation) is required.
- Items that do not meet the return conditions may be rejected.
Important Notes
- Customers may be required to cover return shipping costs unless the item was defective or incorrect.
- Exchanges are subject to product availability.
For any return or exchange requests, please contact us:
📞 Phone: +254725166166
📧 Email: info@clearviewsecurity.co.ke
📍 Location: Gaberone Road, Gaberone Plaza, Shop 3, Nairobi, Kenya
Thank you for choosing Clear View Security.
